Client centred workplace delivery for apprentices
TAFE NSW VET Pedagogy Project, Part C of Phase 1
WORKPLACE CASE STUDY | Kylie Lee, Learning Technology Consultant, Southern Queensland Institute of TAFE
For teachers this approach has shown the need to adapt to each learning plan and maintain a constant degree of flexibility.
Kylie Lee
Training Packages
General Construction (BCG98)
Metal & Engineering Industry (MEM98)
Learning Environment
Client-centred workplace delivery to apprentices in the engineering and construction industries in regional and remote southern Queensland.
Teaching Approach
Southern Queensland Institute of TAFE (SQIT) is using a client-centred approach for the management of training apprentices. This approach gives individuals a variety of flexible learning options and is underpinned by an administrative structure that enables its success.
Individual training plans with apprentices and employers are negotiated during an initial face-to-face on-site visit. These plans incorporate delivery strategies that may mean a student seeing a teacher as often as weekly or as little as twice a year. A range of flexible learning options are used to support this process including:
- various face-to-face modes
- print-based distance resources
- audio and video-conferencing
- bulletin boards
- workplace training and mentoring
- CD-ROMs
- online delivery
The main drivers for this approach have been cost effectiveness, efficient use of resources, minimised travel, high value for students and the introduction of additional administrative and reporting requirements under the 'user choice' contract for apprentices and trainees.
Evaluation Methods
On an individual level each training plan developed is reviewed every 12 months, whilst an 'integrated audit' system (an internal process for TAFE Queensland) enables evaluation at a macro level.
Positive Difference to Learning
Individualisation of the learning and tailoring of each program to each student and their employer’s needs has:
- improved flexibility and access to learning
- increased corporate awareness of client training needs
See Also
Case
Studies Innovative and Excellent Practices in VET Teaching and Learning
2003 (426 Kb) are also available
as one downloadable file.
